Terms of service

Last Updated: 16/06/2026

Welcome to Bilbury. These Terms of Service ("Terms") govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General

By using this website, you confirm that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Products and Pricing

We strive to ensure that all product descriptions, images, and pricing displayed on our website are accurate. However, errors may occasionally occur.

Bilbury reserves the right to:

  • Modify product prices without prior notice.
  • Discontinue products at any time.
  • Refuse or cancel orders due to pricing errors, stock issues, or suspected fraudulent activity.

3. Orders and Payment

All orders are subject to acceptance and availability.

By placing an order, you agree that:

  • The information provided is accurate and complete.
  • You are authorized to use the payment method provided.
  • Payment must be successfully completed before order processing.

4. Shipping and Delivery

We aim to process and dispatch orders within the estimated timeframe mentioned on our website.

Delivery times may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Unforeseen circumstances

Bilbury is not liable for delays caused by third-party shipping providers.

5. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review the Return & Refund Policy before making a purchase.

6. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Website design

is the property of Bilbury and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

7. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to the website or its systems.
  • Upload harmful software, viruses, or malicious code.
  • Engage in fraudulent activities.

Violation of these terms may result in account suspension or legal action.

8. Limitation of Liability

To the maximum extent permitted by law, Bilbury shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of the website
  • Purchase of products
  • Delivery delays
  • Technical interruptions

Our total liability shall not exceed the amount paid for the product purchased.

9. Disclaimer

All products and services are provided on an "as available" basis without warranties of any kind, either express or implied.

Bilbury does not guarantee uninterrupted or error-free website operation.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal information.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in India.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Bilbury
Email: sales.bilbury@gmail.com
Phone: +91 77173-09757
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM